Choose Your Template
Our world-class website templates represent a variety of brand styles and personas. Simply choose a template that resonates with your brand and during the web design process we can adjust the images, colours and content to bring your unique brand to life! Your website is the face of your brand and our templates are designed to make you look good online. If you would rather take guidance from our design experts, we can choose a template for you based on your business.
Select Any Add-Ons Or Boosts
Our Add-Ons are robust and powerful features which allow you to expand the scope of your website. Blog functionality if you want to post articles regularly, online payments if you want to sell products or digital downloads, and gorgeous gallery portfolios for showcasing your work and displaying photos. Boosts unlock additional services you might need which are especially useful for existing businesses. Whether upfront when you order your website, during the production phase or at any time after your website is live, these extras are available to grow with your business.
Complete Your Brand + Content Questionnaire
Once you have completed your order you will receive a Brand + Content Questionnaire by email. You will complete this to brief our team on your project. This questionnaire is designed to make it as easy as possible for you to provide us with everything we need to produce your website. Through simple step-by-step questions you will provide us with information about your business and brand, the content for your website, and specific design and image style preferences. These questions can also help you clarify your brand positioning, explore the problem that you are solving, establish the true benefits of your product or service, and much more. It will be time well spent!
We Personalise The Template To Your Brand + Business
Once we have received your Brand & Content Questionnaire the magic starts and we turn your idea into a reality. Your Web Designer will review your business needs and map out your website architecture and user experience to most effectively communicate your services or products to your ideal audience. We will design the visual communication of your brand through colour and images, and then based on the content you have provided we will curate it throughout your website placing select content in the right places based on best practices. The result will be the first draft of your website ready for your review. The turn around time of this process is 5 business days from when we receive your Brand + Content Questionnaire.
Revise + Sign Off Your Website
It is during this revision process that we fine tune the look and feel of your website. You will have the opportunity to provide revisions and will work directly with your Web Designer over email or chat to sign off your website. When it's ready, the website then gets a final review from our Lead Art Director to make sure you will look the best online. The time that this phase takes can vary from client to client based on the client's responsiveness and the amount of website pages. If you are highly responsive it can take less than 5 business days to sign off on your website. Note that there is a maximum of 2 revision rounds during this launch process.
Quality Assurance + Testing
Once you have signed off on your website design our team will ensure that all the technical and functionality aspects of your website are in order. We provide two quality assurance tests to make sure every button, link and plug-in is functioning optimally so your website is ready for action. We will now be ready to launch your website from the staging server and onto its main live server for the public to view.
Go Live - Hello World!
When you are ready, let us know and we will launch your website to the world. Taking your website from our private servers to the public. There is an admin process with your domain name and emails that will be guided by our team and we will need your responsiveness to ensure your timely launch. This is when you get to celebrate! It's game time.
Maintenance + Hosting
Our studio is at your service for the life of your website. Not only will we host your website, provide technical updates, and ensure the online security of your business and visitors; we also provide free content edits each month for whenever you need to change content or images. So you never need to login to your website yourself. Anything you need to be done on your website can be simply requested from our website assistants by email, voicemail or screen-video. However, if you’d prefer to make your own content edits we also give you editor logins to the WordPress Content Management System and provide training and support.
Frequently Asked Questions
How long will it take to launch my website?
Your website build will begin as soon as your Website Design Brief has been received by our team. On average we deliver the first version of your website within 10 days. As soon as you are complete with your revisions and give your approval we will push your website live to the internet. How long you take with your revisions will affect this timeline. The GO LIVE process can take another 3 business days due to domain name settings being updated throughout the internet.
What platform are your websites built on?
We are a WordPress native company. (Read complete FANS!) We have built websites on WordPress for over 12 years, and over the years have delivered over 10,000 websites for small businesses and organisations. WordPress is one of the world’s most popular platforms, and over one third of websites on the internet are built on WordPress. We are proud WordPress nerds.
What happens if I want to take my website somewhere else?
All our websites are built on WordPress and can be migrated and moved as you wish. We have a few guidelines around closing your account with us and what can and can’t travel with you. Overall you get to take your website intact, minus a few proprietary plugins and backend features. Please email our team for the latest policy on migration.
